Spa Etiquette and Advice

The Garden Spa invites you to relax, slow down and forget about the everyday worries.

The Garden Spa operates a peak and off peak pricing structure, bookings made Saturday- Sunday will incur a £10 Service Charge.

We ask that you respect the quiet zones so to not disrupt the ambience for other spa users.

For those on a Wellbeing Spa Day Package we will provide you with a fluffy towel, luxury robe and footwear usage upon arrival.

For Thermal Spa Experiences we will provide you with a fluffy towel usage upon arrival.

It is recommended that you bring 2 sets of swimwear, so that you are comfortable and warm during your spa treatments.

On arrival treatment times will be confirmed, consultation forms completed and a Spa tours given.

To enable the spa team to advise on the correct treatments, please do inform us of any pre-existing medical conditions, recent operations or pregnancy that may affect your treatment options at the time of booking.

We provide lockers for guests these can be found in the changing rooms.

Changing rooms will remain open for 30 minutes after the Thermal journey closes.

Swimwear is to be worn in the Thermal Area and dry swimwear or suitable underwear is to be worn during all treatments.

We ask clients to consider and respect fellow guests and help maintain the peace and tranquillity of The Garden Spa.

Mobile phones are not permitted within the Spa, this is to ensure your relaxation and that of other spa users is not disturbed.

We would like to advise you that under no circumstances are Spa guests permitted to bring alcohol into the spa.

The Thermal Spa area is for those 16 years and over.

Appropriate footwear to be worn in the wet spa; flip-flops can be purchased at reception. No outdoor shoes to be worn.

It is recommended to shower before your treatment if you have come into contact with chlorinated water (the Spa pool for example) – You don’t want the chemicals from such massaged into your skin.

*Due to unforeseen circumstances, appointment times may change. We will endeavour to notify you of any changes and offer an alternative time or service.

* The management reserves the right to close any area of the Spa without prior notice for essential or emergency maintenance.

* We advise that the heat and hydrotherapy experiences cannot be used by guests who are pregnant or under medical supervision